Privacy policy

Last Updated: January 1, 2026

Emily Hett Art (“we”, “our”, “us”) operates this website and store, including all related services (the “Services”). This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or use our website, purchase products, or otherwise interact with us.

By using our Services, you agree to the collection and use of your information as described in this Privacy Policy.

1. Contact Information

For any questions or to exercise your rights regarding your personal data, you can contact us via email:

Email: emilyhettart@gmail.com

Note: For privacy reasons, we do not provide a personal home address. Email is the primary method of contact for all privacy-related requests.

You also have the right to lodge a complaint with your local data protection authority, including the UK Information Commissioner’s Office (ICO)

2. Information We Collect

We may collect the following types of personal information:

Contact Information – Name, email, billing/shipping address, phone number.
Financial Information – Payment details processed securely through Shopify or other payment providers.
Account Information – Username, password, preferences.
Transaction Information – Orders, returns, exchanges, and shopping activity.
Device & Usage Information – IP address, browser type, device information, and interactions with our website.
Communications – Customer support messages, inquiries, and feedback.

We do not collect sensitive personal information such as health data, religious beliefs, or children’s data. Our Services are not intended for use by children under 16.

3. How We Collect Your Data

  • Directly from you: When you create an account, make a purchase, contact us, or provide feedback.

  • Automatically: Through cookies, website analytics, and similar technologies.

  • From third parties: Shopify, payment providers, and delivery partners may provide information necessary to fulfill your orders.

4. How We Use Your Information

We use your personal data for purposes including:

  • Fulfilling orders and managing payments

  • Communicating with you about your orders or account

  • Improving our website and services

  • Sending marketing communications if you consent

  • Complying with legal obligations and preventing fraud

Legal bases for processing:

  • Performance of a contract (e.g., fulfilling orders)

  • Legitimate interests (e.g., website improvement, fraud prevention)

  • Consent (for marketing emails)

  • Compliance with legal obligations

5. Marketing & Opt-Out

  • We will only send marketing emails if you have opted in.

  • You may unsubscribe at any time using the link in emails.

  • We do not share personal data for third-party marketing without your consent.

6. Cookies

Our website uses cookies to improve your experience and understand usage patterns. You can adjust your browser settings to refuse cookies, but some website functions may not work properly.

7. Sharing & Disclosure

We may share your information with:

  • Shopify, payment providers, and shipping partners to fulfill orders

  • Service providers who help manage our website or marketing

  • Legal authorities if required by law

We do not sell your personal information.

8. International Transfers

Some service providers (Shopify, payment processors) may process data outside the UK or EU. We ensure data protection using recognized mechanisms such as Standard Contractual Clauses where applicable.

9. Data Security & Retention

  • We implement reasonable security measures to protect your data.

  • Your personal information is retained only as long as necessary for order fulfillment, legal compliance, or as otherwise required.

  • Aggregated or anonymized data may be retained indefinitely for research or analysis.

10. Your Rights

Depending on your location, you may have rights including:

  • Access & Portability: Request a copy of your personal data.

  • Correction: Request updates to inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data where permitted.

  • Restriction & Objection: Limit or object to processing.

  • Withdrawal of Consent: Withdraw marketing consent at any time.

You can exercise your rights by emailing: emilyhettart@gmail.com

11. Third-Party Links

Our website may link to other sites. We are not responsible for their privacy practices. Always review third-party privacy policies before sharing personal information.

12. Changes to this Policy

We may update this Privacy Policy periodically. The “Last Updated” date will reflect changes. Significant changes will be communicated as required by law.